Hi Gareth. I think it's a a question of banclae and knowledge.Some small business owners are so involved in the moment, that they seldom get their head up and look at the bigger picture.Others, (and this is very common) seem unaware of the need to focus on the development of their business, until it's too late. I get a LOT of emails form people, who waited until it was too late before taking the development of their business seriously.